Returns and Exchange Policy
At Dogfit we want to make sure that the product you are buying is the correct one for you and we aim to give clear sizing and colour instructions on our website.
We offer a no-fuss exchange policy and gladly accept returns for items that are in "as new" condition, complete with tags within 30 days of purchase. These items must be new, unworn and free from hair or dirt and of have been purchased from Dogfit LLP.
We recommend that you carefully try on your new purchase indoors with the tags on before using it or taking it outside.
- Please ensure that everything is in the original packaging with tags still attached.
- Email us at firstname.lastname@example.org to get an Authorised Returns Number
- Please state the reason for your return
- If the above items do not meet the above criteria they would not be considered for return
- Return the items by a tracked courier to our distribution address below together with a copy of your original invoice
Once we have received your item back we will arrange to credit your refund back through the card you made they payment with through your original method of payment.